I've had my problems with Enterprise Rent-A-Car in the past, but the following ordeal takes the cake. It's from my friend Carlos' blog. Check out this drama!
Dear Enterprise Rent-A-Car, Hello. My name is Carlos.
Dear Enterprise Rent-A-Car, I’m the customer who got dropped off this
morning at your Lower Roswell and Johnson Ferry location to pick up my
reserved compact car.
Dear Enterprise Rent-A-Car, I am the customer who you told you would
not rent a car to because I had an out of state license and a debt card.
Dear Enterprise Rent-A-Car, I am the customer who you told there was nothing you could do and to please leave.
Dear Enterprise Rent-A-Car, I am the customer who you told, had I had a GA drivers license, you would rent a car to me.
Dear Enterprise Rent-A-Car, I am the customer who you told that there
was some law out there that does not allow you to rent me a car.
Dear Enterprise Rent-A-Car, I am the customer who you told that AVIS or
Hertz probably would rent me a car. Yet I thought there was “some law”.
Dear Enterprise Rent-A-Car, I am the customer who read this on your wall.

Our mission is to fulfill the automotive and commercial
truck rental, leasing, car sales and related needs of our customers
and, in doing so, exceed their expectations for service, quality and
value.
We will strive to earn our customers’ long-term loyalty by working
to deliver more than promised, being honest and fair and “going the
extra mile” to provide exceptional personalized service that creates a
pleasing business experience.
Dear Enterprise Rent-A-Car, I am the customer who woke up his
sleeping wife and 3 children in Nashville with a call because I needed
to get our American Express number.
Dear Enterprise Rent-A-Car, I am the customer who you told, after I called my wife, that you needed the “actual card”.
Dear Enterprise Rent-A-Car, I am the customer who then called my
roommates to come rent a car for me since you would not take my money.
Dear Enterprise Rent-A-Car, I am the customer who watched 8 other
customers walk in and out with a smile as I sat stranded on your chairs
trying to figure out what to do next.
Dear Enterprise Rent-A-Car, I am the customer who was late to his
meeting with 10 other people because you told me people with out of
state licenses are a higher risk to “steal” your cars.


Dear Enterprise Rent-A-Car, I am the customer who has just let his 4000 blog readers know how gloriousy sucky your ways are.
Dear Enterprise Rent-A-Car, I am the customer who knows you don’t care
about my blog or my readers but this made me feel better anyways.
Dear Enterprise Rent-A-Car, you did not just mess up my morning. At
last count, 17 people were affected this morning because you did not
trust me enough to rent me a car.
Dear Enterprise Rent-A-Car, after all the drama you caused this morning, my seat does not even recline.
Regards,
Carlos Whittaker